twitter for tv

as i'm known to do (not widely albeit, mostly by myself) on a monday night, i watched 24 with a laptop, following along to the #24 hashtag on twitter search. it occurred to me just what twitter could mean to the broadcast world. what a boon for the industry twitter possesses.

tv programs have always been a point of socialization. it's just been the days following the airing at the water cooler and limited to your social network. twitter holds a future of mass socialization in real time around tv programs. an enhanced experience that truly elevates the overall product. something everyone can participate in together, at once.

the opportunity for networks is in making appointment viewing again. to make an event that brings the audience and consequently the advertising dollars. to make the tv broadcast more meaningful again. to embrace a richer experience that can't be had on-demand, neither online nor through pvr. and to prove to advertisers a deeply engaged audience.

networks take notice; there is a place for you on twitter beyond just touting your programming. granted there's no socializing around bad content (at least in a positive way), so make it talk worthy and share worthy. stop cutting back.

so what can the broadcasters do?

• inject the stream with more content elements that build a better and more detailed story arc
• involve the actors/stars/hosts/contestants past and present
• provide a director's commentary type context to the program
• behind the scenes content
• answer questions
• build more suspense, intrigue, interest or anticipation in current and future episodes
• fill in story gaps
• incorporate real time tweets or tweet polls (hastagged yes or no) into live programs

i'm sure there's many more options, but that's a fairly robust menu of options to make for a greater experience. there's countless ways to facilitate this too from network specific twitter clients filtering the stream and adding other audio/video content beside to incorporating it into the broadcast itself. all i'm saying is there is vast opportunity to be capitalized on.

the facebookizing of twitter

after the last post where i gave my thoughts on the twitterizing of facebook i started thinking about how to facebookize twitter a little. i do love that twitter is so very simple and uncluttered, but i do believe they could be a bit more social. certainly not going so far as to diverge from the core of what makes twitter so great and loved, but to add a few features to enhance the overall experience.

here's some things i think could make twitter better:

more profile information
as twitter becomes more and more the virtual presence of people on the web (at least one of them), i think we could have the ability to feature more information on the person behind the @. it's pretty limited right now where you only have a 160 characters for your bio and a website link that gets cut off. i often see people trying to get around this by making a background picture with a lot of the info, but it doesn't always work. so just building it in makes sense.

more customization
i don't mean to the extent that myspace allows you to create such an ugly profile, but allowing users to make the profile more their own. could be as easy as simple blog type features to incorporate a few widgets or pull in rss feeds. just more personalization.

who's following who
as it is now, there's no easy way to know what new people the people you're following are now following. you could go to each of the people you're following and see if there's anyone new, but that's a bit cumbersome isn't it? especially if you are following more than say 50 people. it makes sense as your social network expands, and as the twitter user community grows, to continue finding those interesting people, that those you find interesting, also find interesting.

message threading
not only for the main stream, but dm's as well. especially dm's because right now, they are just a jumble without the ability to sort, group, file, etc. in the stream, some lessons from friendfeed in how conversations appear could go a long way.

groups
similar to how you can sort your news-feed in facebook and similar to how you can set up groups in tweetdeck. simply an easier way to manage your stream, prioritize people and separate like content.

a few thoughts. nothing i think strays from the core functionality of twitter and nothing i think detracts from the experience. maybe adding these features is a revenue route. charge a small fee to allow you to add these features to your profile.

the twitterizing of facebook

the internet is in uproar about the latest facebook redesign. i wanted to wait until i was able to use it for a while before i weighed in. well, i'm not alone in disliking it as a poll application on facebook has tallied 94% 'thumbs down.'

my issue with the change is how facebook is attempting to be more twitter-like. forget about how they're so openly scared of what twitter could do to their business, it's about moving away from what made them so successful and ingrained with people's lives in the first place.

the new redesign puts increased emphasis on the status update, attempting to match the tweet as a real-time lifestreaming tool. but it's been done to the detriment of everything else facebook is used for. i think this is too narrow for facebook users.

see, tweets were always far more reaching than "what are you doing now" as twitter purports to be the question driving what people do in the community. instead it's part 'what am i doing now', part sharing, part dialogue, part breaking news, part mobilizing people and part self promotion. facebook status was never that and would say still isn't except for those people who direct import their tweets as their status.

one thing facebook did add was the ability to comment on a status or 'like' it. great addition and one that i use heavily. it's great for conversation threads around a particular topic/status. where they fell short is that comments, which are the conversation and the power of social media, are not propagated in the message stream. no one knows you commented unless they happened to see the original update. a bit of a miss.

back on track. the part of the change that bothers me is that everything other than status updates and wall posts are in the news-feed. everything else is shunted into the never read right-side column. to me, this is a terrible move. facebook is so much more than a status update and yet that's all that matters now.

facebook was great because it was multi-functional. it allowed people to share so much of themselves and had great utility across all the interest points of social media. photos, link sharing, messaging, events, video, applications, notes, gifts, and chat amongst others. apparently these don't matter as much anymore. facebook long sold that they were the largest photo sharing site on the internet and now you're not alerted as well that people are posting them. you can still get at them and all that other stuff, it's just a lot less obvious.

my point in all this is why make for another twitter when you already have something unique and good already? other twitter clones have failed (pownce, jaiku) so why try to be somehting you're not? to alienate your user base? because that's what you're doing. if facebook users wanted twitter, they'd go to twitter. or maybe they think because they are so big now, they can force this on people and instantly create a viable twitter competitor where the others failed.

it makes even less sense when you factor in that facebook is a walled-garden. users can't get at the breadth of streams they can in an open environment like twitter. you can't hear from news sources, personalities, companies, celebrities, or non-friends in your profession on facebook as you can on twitter. yes, the new fan pages open up message streams, but generally people don't have that many fan pages (we ad types do because we're seeing what's going out there). certainly no one has fanned the number of people twitterers tend to follow.

it seems pretty unanimous that facebook should revert to what it was and leave twitter to their niche. facebook is so much more than twitter and that's a competitive advantage. what is wrong with the existing ability to integrate twitter into your status? just because the update didn't originate with facebook doesn't diminish it. the coming months should be interesting as twitter continues to explode.

in the end it boils down to how people will use facebook status. will they start using it like a tweet? will it ever become the twitter equivalent of all the reasons why people use twitter now? my guess is no. at least not in the immediate future because it's not how they've used facebook and, again, if they wanted to do twitter-like posting, they'd just go to twitter.

twittersquatting

remember in the early days of the web (crica 1995) opportunistic schemers would buy up url's in the hopes to cash in on other people's trademarks only to have a short boon before it got litigious and not worthwhile? looks like there are still some who think this model is viable to this day, just in different shapes.

when i was recently setting up my slingbox, i ran into some tech issues. having looked at their website and not finding a solution, i sought other channels, one being twitter. i followed a thought that since dell and comcast had a few customer service reps on twitter, maybe more companies were following suit.

so i searched twitter for 'slingbox' and came across this:


now people are squatting on twitter names, much like they did domain names. did no one learn? one nuance though to the whole thing that will prove this to be not as easy a task to ameliorate: twitter is a free service. the trail is a lot easier to follow when someone pays like they did with domains. it could also be argued that twitter assumes people's 'handles' or 'nicknames' which may not be seen as a trademark for the companies like a domain would be.

there's also the matter of whether companies care. twitter is still very small, and only has a cult following right now. no one knows how mainstream it will get. do companies feel that twitter is a valuable signpost that they need to defend their brands in? if so, where does it end? How many variations of their namesakes can they snatch up so others don't? i believe companies should protect their trademarks, but only up to a point. twitter is never going to be the destination point that a url would be. i believe twitter could be a valuable asset to a company, but there's many who likely don't feel that way.

i wish there was a simple reporting feature to twitter as this afront to intellectual property and branding sickened me. i hope twitter can suss these hacks out, and all like them. i did a few other searches to see what other companies are going to have to trot out their lawyers and slap these hacks with some kind of cease and desist order or shutdown their accounts.

here's a few examples of companies who are likely being squatted on (a random sampling of brand names i find as i peer around my immediate surroundings):
probable squatting
canon, linksys, chrysler, microsoft, adobe, apple, mcdonalds, warnermusic, ebay, coca cola, nike, budweiser, ikea, google, xm radio, vonage

definite squatting
playstation, xbox, samsung