surfing commercials

this was something i wanted to write about last week, but got caught up in my 3 part series. a company called ShortTail Media is introducing a new online video format called D30, which stands for digital 30. that's right, a :30 sec online video unit, and one that completely interrupts your surfing from one page to another.

from the first time i saw this, i was, for lack of a better word, queasy. for a number of reasons, this didn't sit right with me.

1) that it is a :30 sec spot is alone reason enough for this to be considered bad. that length of commercial should not exist online unless it is opt-in. the online world is about bite-sized chunks of information and consuming lots of them. this flies in the face of that. most of the time people don't even spend 30 seconds on a page to begin with so the time spent ratio is of. same as a :30 sec pre-roll ad in front of a short video clip, doesn't quite equate.

2) the flow is off. from page to page with video in between seems weird. it's mixing types of content. in tv it's all video, so it's expected. not true here.

3) i'm sure they downplay it, but what's the load time on a full-screen piece of video with a 30 second runtime? i'm sure it's not short and i'm sure there's plenty of room for delays in downloading that will only further detract from the whole experience.

4) then there's the company's flippant disregard for user experience which is arrogant. yes, we should be pursuing 'bigger, bolder creative' as the ceo puts it, but tempered with the user in mind, not disregarding them as he goes on to say in that we should 'be less sensitive to user experience.'

i think television is a great user experience. there's of course the screen size and often times communal nature of the experience and the commercial breaks add some tension, anticipation, a break to reality to have human interaction (you may have other reasons). it could be improved with shorter breaks of course. just because the tv model is good, doesn't mean it should be taken online and applied in the same manner. it's not the same medium.

i get the reasoning behind taking this tact and largely agree:
- it's easy to ignore standard online ads
- are small and typically in the margins of the page
- they don't interrupt the flow of content (as happens in other media)
- smaller size may lead to less branding opportunities

however, this is the wrong solution to these problems and the problems with current online video experiences. i am in complete agreement, we do need different ad formats online with better breakthrough potential. i want to answer these questions and come up with solutions (ie. actual value in reading this), but don't know the answer yet. if i did, i'd probably have a lot more money. i just know that this isn't it.

i think the sites who will support these ads will do a quick about-face once they see their visitors drop-off. this will be a short-lived venture.

Dapper vs. Google

today google announced intentions to go after the online display market, a break from it's core business in search. as the link indicates, google analyzed it's content network and found it to be more cost effective than search, though still a smaller component to overall revenue and searches. where this data leads google is to say that the content network holds a lot of potential for more than returning just textual, search ads.

meet dapper, a tech that contextually delivers advertising based on page contents and inner-site searches and other data based content. much like google, dapper scans the page for relevant keywords and determines the context, then serves ads based on that.

at last, a marriage of the highly effective, and cost efficient search world with brand building image ads. but does it deliver?

immediately, i love the notion of an ad being more relevant to the environment. as a planner, the context is probably my biggest input in site selection and media placement. to add another layer of that is a real sweet spot. it makes the placement a beacon for consumer engagement and interaction.

this holds tremendous potential for a number of advertisers and industries. dapper's video shows some real easy examples of how to dynamically push ads. as with search, the primary benefactors are e-commerce companies. what about true brand advertisers?

where i'd like to see it go is graphical ads where images can be pulled from a library into preset animations with text generated all from input from the contents of the page? doable? hard to say. maybe. will it look good and just how many iterations can really be made? i don't have answers, but it's exciting to see where it goes and how far it can be pushed.

your credit sucks

apparently, you need to know your credit score - desperately. so a few pages browsed on the web in recent weeks would make you believe given the recent preponderance of credit score ads. that's only part of the problem. it seems we've taken a time warp back to 1995 when crappy online ads with flashy line art, blinking incessantly and generally looking like a 4th grader's attempt at making an ad for their daddy's company ruled the world. everything old is new again, and shoddy online ads have made a comeback.

here's a colossal collage of credit crap:


i guess i can't fault sites for accepting these ads. they are there to sell banner space and usually that's on a first come first serve basis. the credit score people were the first to the table, or maybe the only ones. you'd think that was untrue as the web was the one advertising vehicle everyone thought would weather this financial storm better than the rest, but the sheer volume of these ads has a different story to tell (something to be argued when numbers are available).

making a buck is one thing so you can be around when the dust settles on the recession/depression, but building a brand is quite another. i'm just going to put it out there: sites that accept these ads are destroying the advertising potential for everyone. and i mean for both sides of the ad game.

for advertisers, this just makes online ads even more of a turn-off for a site's audience and potential consumers. the few ruin it for the rest. ads become wallpaper even more and their impact lessens considerably. even their strength as branding vehicles erodes.

on the other side, the site itself, which is actually a brand that needs to be cultivated as any other. slowly these websites are compromising the quality of their brand and product. they are make it known that they have low standards and are in this for the revenue - value to consumers isn't a factor. that's a big miss. and it makes your site look ridiculous.

dare i say, websites have a responsibility to both their audience and advertisers - neither the site can survive without - to weed these types of ads out. it's not benefiting either. here's a handful of solutions to keep your sites at a high standard and not with a 'sell-out' plaque on it.'

1. offer discounts to higher grade advertisers to encourage them back in the market
2. reduce the number of ad units on the page. then each ad has more impact, position and effect. that and your site isn't junked up with meaningless ads
3. run house ads instead
4. bonus key clients more impressions
5. just run nothing, at least it will be cleaner